Who do I contact to complain about my landlord not fixing things?

As a former Rochester, NY landlord, II will tell you whom to contact, but this is the the people that your landlord will not appreciate to come to the apartmen to check on tenant issues. You must tell the landlord one more time to take care of this problem or you will contact THE CODE ENFORCEMENT BUREAU in your area. These inspectors know how to encourage landlords to fix things and if they don't, the inspector will schedule him o she for a court appearance, they can be fined or taken to court. I will recommend that you have a witness listening to the discussion while you talking to the landlord on the event that he or she retaliates by evicting you. Just in case send him or she a certify letter describing the issue and the date it was discussed on the event that you need to go to court. Good luck...!